Friday, March 15th, 2013 .

UberConference is about simplicity. So when you invite someone to a conference call, we make sure they get notified either by email or by text. Although this works great for the vast majority of your contacts, there are a few technology lovers out there with more than one or two phone numbers (our very own Craig Walker comes to mind :-). In such cases, you may not want them to be notified about the same conference call on all of their phones.

Starting today, when you schedule a call on UberConference, you can mouse over the attendees that you invite and see the option to select which of them you want to receive notifications and to which phones and email addresses if they have several. This choice is sticky, so we will remember it for you for future invitations.


Hope you like it. As usual, we would love to hear your feedback if you have any.

Wednesday, October 31st, 2012 .

How to Network Like a Boss – Cass Phillips, San Francisco’s event queen, gives us some great tips on how to command a crowd on the first UberCast

So we’ve gone and started an UberConference podcast. We call it the UberCast. Using the power of our technology, we’ll interview some of the best and brightest minds in business to help you go about yours. First up is a name widely known in any Silicon Valley startup circle, Cass Phillips. 

You wouldn’t know it if you saw her in action, but Cass Phillips, owner of the popular event blog Web Wallflower, is actually an introvert. This can be a crippling trait for any business owner who needs to reach the right people at networking conferences. Lucky for you, she shares all her insider secrets on how to talk to anyone, become an influencer and connect with the crowd at any event.

Key Networking Tips:

  • People love to talk so really try to listen.
  • Add to the conversation with insight. Challenge the person you are having a conversation with. Be authentic!
  • Learn to be excited for others.
  • Carry an empty glass with you in case you need to duck out of a stale or unproductive convo.
  • Be honest, but only if you feel brave. If you are not truly interested in what the person has to say it’s okay to let them know you are not the right person to talk to. You can also politely offer to keep your eyes and ears open for someone they would want to connect to.

Links mentioned in the podcast:

Monday, June 30th, 2014 .

IMG_5556

“I will only sell coffee less than 48 hours out of the roaster to my customers, so they may enjoy coffee at its peak of flavor. I will only use the finest, most delicious, and responsibly sourced beans.” -James Freeman, Blue Bottle CEO

Blue Bottle has grown into a network of cafes, wholesale partners, an espresso cart, and some vintage German coffee roasters. With more than 300 employees and locations in The Bay Area, Los Angeles, New York City and now, Tokyo, the growing business needed a seamless way to stay connected.

Blue Bottle’s CFO, David Bowman discovered UberConference when he dialed into his first call without a PIN number–he’s been a loyal user ever since. Bowman not only handles the company’s finances, but also has some responsibility for IT (what software the com- pany invests in and services it) as well as managing the company’s eCommerce site.

UberConference Makes Acquisitions Easier

UberConference made things especially easy for the Blue Bottle team during the acquisitions of both Tonx and Handsome Coffee in Los Angeles. Bowman was constantly on the phone with lawyers on the other side going back and forth with paperwork. He found these calls were effective and specific features of UberConference had a strong advantage over his previous service, freeconferencecall.com. There were two features of UberConference that Bowman clearly preferred up front.

First, was that UberConference gave a much more professional impression. “Tactically, I hated hearing, ‘Thank you for calling freeconferencecall.com,’” he said. “Secondly, I like the ease of dialing in with UberConference–no long PIN code to remember. The annoyance of dialing in was eliminated, and that’s actually a huge deal for us.”

UberConference Helps Connect a Spread Out Team

With a geographically spread out staff, much of David’s week involves checking in over conference calls. Each major Blue Bottle department has an UberConference line, and UberConference provides a quick way for everyone to dial into meetings. Keeping connected from The Bay Area to Tokyo can be a challenge, but UberConference has elim- inated that communication barrier.

“I love using UberConference with Google Hangouts–the controls in the sidebar are useful when monitoring large calls. There have been a couple of times where our founder has led a call to announce something, and in that case there are 50-80 people joining. When that happens, I’m able to look over everyone and mute those who need to be muted to keep the call running smoothly.”

Other factors Bowman cited were UberConference’s reasonable pricing, the integrations with Google Apps, and the thoughtfulness behind its user experience. “It’s a really solid product,” he concluded.

Read more about Blue Bottle Coffee and our other customer profiles, here.

Thursday, August 23rd, 2012 .

Conference calls usually are a pain. One of the things I hate the most is having to enter a long PIN followed by a pound sign to join a call. It’s nearly impossible when you’re driving or dialing in from your mobile phone to go back and forth from your email or calendar app to the phone dialer to enter them. They’re painful, and we think there’s a better way.

With ÜberConference we have a “no PIN” solution. When you create your ÜberConference account, you enter all the phone numbers you might be dialing in from (home, cell, office, etc.). The only time you’ll ever need to enter a PIN to join one of your conferences is if you dial in from any number other than the ones on your profile. This is great for you, but what about the other callers? Basically, we treat all the other callers the same way. If you invite somebody to a conference call, they’ll need no PIN and will be automatically added so long as they dial in from a number that you have for them in your address book. This is a great reason to sign in with your Google account or to upload your address book once you’ve joined ÜberConference (it makes it easy for us to identify your callers based on their caller ID).

Of course some people love entering PINs…otherwise why would they put up with it? I was invited to a conference call through another provider today, and I kid you not, there was a 9 digit PIN to get into the conference…and it was shared with everybody on the call. Were there really 900 million other calls going on at that time that would force me to use a 9 digit PIN? C’mon!

Since we hate PINs so much, you may be asking why we provide them to our users…good question. First, you will need it if you call in from some unknown number to keep your conference secure. Second, you may not know everyone needed for the call, so PINs can be shared with people not invited directly. Hopefully after that first amazing UberConference though, everybody will sign up for their own account and not ever need a PIN again 🙂

We’re working on some other features to make joining calls even easier. Soon you’ll be able to have UberConference dial out to all the people you want on the call at the time of your call. All they’ll have to do is answer the call and press 1 to join the UberConference. Sweet, right?

If you have any other suggestions or thoughts, feel free to shoot us a note at ideas@uberconference.com and we’ll be sure to think about them.

Thursday, September 20th, 2012 .

Last week it was great being back at TechCrunch Disrupt, this time in San Francisco. We met a lot of great folks, talked more about our newÜberConference Pro service, and got back on stage as the previous winners to give an update on ÜberConference and pass on the Disrupt Cup to the new champs, YourMechanic.TechCrunch TV was on hand for an in depth interview to dig into everything to do with UberConference, which we hope to see soon, and here is another video of us returning the trophy.

All in all it was a great event and we really enjoyed being back part of it. The startup world is alive and well and we had a great time hanging with all the great companies there. Thanks to everyone that stopped by the booth, and congrats again to Chenyu for winning our iPhone 5 giveaway.

Here are some shots from the event: