Tuesday, December 11th, 2012 .

Things are really rolling here at UberConference. And now it seems we’ve made it to the finals for the Cloud Awards!

In case you didn’t know, the Cloud Awards identify and celebrate excellence in the field of cloud computing, with categories including Best Cloud Infrastructure, Data Innovation of the Year, Developer of the Year, Most Promising Startup (that’s what we’re up for), Web Services Excellence and Best Software as a Service.

Cloud Awards organizer Larry Johnson has said, “The standard of entries this year was truly incredible – Efficiency, agility and an ability to leverage all of the positive attributes of cloud technologies are what set the organizations in this shortlist apart from any other.”

UberConference is at the forefront of key trends that are changing the way people communicate in business. In searching for solutions that are simple, flexible, and cost effective, businesses are moving their telephony services to the cloud as supporting technologies evolve and solutions become more stable.

Thursday, March 27th, 2014 .

ABA

 

Be sure to stop by the UberConference Booth #87 at the ABA Tech Show in Chicago from March 27-29. This year the theme is “Bringing Lawyers & Technology Together“. To recap, UberConference does just that with three features that truly highlight what lawyers need in a conference calling solution. Our CEO Craig Walker, recently posted on this topic and here’s a quick recap:

1. Know who is on the call.
UberConference allows you to see who, exactly, is on this call. These are private, important issues you’re dealing with. You need to know who is on the call, and whether they belong there.

2. Know exactly how long the call lasted.
With UberConference call tracking, you have a record of how long the call actually lasted no matter which phone you used to dial into the call. Lots of firms have ways to track hours on conference calls, but those solutions are limited to your desk phone or require you to enter a useless PIN number for each call. Only UberConference does this automatically every time.

3. Lock the call.
Once you’ve started an UberConference, we show you every person who has dialed into your call. With UberConference, we let you lock in (and more importantly — lock out) participants. Once you have the right people on the call, just hit the lock icon (or press ** from your phone) and nobody else can join your conversation.

Tuesday, February 26th, 2013 .

We are happy to announce today the UberConference Google Apps Reseller Program. UberConference is a next generation audio conferencing service with a unique, visual interface. UberConference’s new channel partner program will be launching with Premier Enterprise Google Apps resellers SADA SystemsDitoSheepdogLTech andAgosto as its principal partners.

“Partnering with these world class resellers to drive end user adoption was an easy choice” said Craig Walker, CEO and co-founder of Firespotter Labs. “They have a unique combination of qualities – excellent reputations, a strong customer focus, leadership that demonstrates vision, and deep market penetration. Our launch resellers lead by example as the drivers of cloud-based services adoption and we are thrilled to be working with them.”

With its unique, visual interface, UberConference shows participants who’s on a call and who’s speaking at any given moment, and gives all participants access to every other participant’s Google+, LinkedIn, Twitter, and Facebook public social profiles. Features such as recording, dialing out to participants and earmuffs, which allow for sidebar conversations, as well as file sharing through Evernote, are easy-to-use. UberConference continues to introduce features that help businesses be more productive at significantly lower cost, and is investing resources in spreading the word through this reseller channel.

“At SADA Systems, we pride ourselves on bringing innovative cloud based solutions to our current and prospective customers,” said Tony Safoian, president and CEO of SADA Systems. “We are delighted to be partnering with UberConference as their offering fits our profile perfectly.”

Since its beta launch in May 2012, UberConference has significantly expanded its offerings, rolling out its premium service (UberConference Pro), and its enterprise product (UberConference Business), as well as mobile apps available for both iPhone and Android. With the launch of the reseller program, UberConference will increase its ability to engage enterprise customers and to deliver a much needed conference calling cloud solution for Google Apps customers.

Interested resellers should contact Dwight Foster atdwight@uberconference.com.

Thursday, May 22nd, 2014 .

YouTube sensation Scott Bradlee & Postmodern Jukebox have tackled a new challenge – bringing Alex Cornell’s hit “I’m On Hold” to our users in a new way. In September 2012, one of our co-founders, Alex Cornell, wrote our featured UberConference hold song, aptly titled “I’m On Hold”. The song quickly resonated with our customers and appeared in publications all over the web ranging from TechCrunch to Fast Company to the Wall Street Journal. We asked arranging genius, Scott Bradlee, to rework the song in as many styles possible. The results of their efforts completely surpassed our expectations, and — we hope — will end hold waiting boredom once and for all.

Proving that everything new can be old again, pianist Scott Bradlee has become a viral pop sensation after creating a series of clips for YouTube that finds him and his ad hoc group Postmodern Jukebox reworking 21st century pop hits in a variety of vintage styles — transforming Miley Cyrus’ “We Can’t Stop” into a ’50s-style doo wop number, giving Macklemore’s “Thrift Shop” a ’20s jazz accent, crossing Daft Punk’s “Get Lucky” with Irish folk music, and showing how Ke$ha’s “Die Young” would work as a classic country tune.

As Bradlee wrote on his website, “My goal with Postmodern Jukebox is to get my audience to think of songs not as rigid, ephemeral objects, but like malleable globs of Silly Putty. Songs can be twisted, shaped, and altered without losing their identities — just as we grow, age, and expire without losing ours.” When not busy with his Postmodern Jukebox sessions and live appearances, Bradlee also served as musical director for the “immersive theater” project Sleep No More.

dont-stop

Friday, April 11th, 2014 .

Last week, we began our analysis of the eleven types of people who can ruin a perfectly good teleconference.  We looked at the Repeating Everything Everyone Else Already Said Guy and the Irrelevant Topic Gal.  These are about two of eleven types Conference Call Ruiners have identified in my academic research.  (Please note my credentials: I am ABD (all but dissertation) at the University of Duluth (France) in Human Behavior, so I think I can confidently state I AM an expert.

Today we’re going to look at the Completely Unrelated Anecdote Guy and the Hello? Is This Thing Working? Gal.

First up: the Completely Unrelated Anecdote Guy. At first, this type can be charming.  He’s got a million great stories: his life on the high seas as a crab fisherman, the years he spent in minor league hockey, cutthroat tales on the floor of the Chicago Mercantile Exchange.  Oh, I could go on and on.  And so could he.

Here’s how this thing sort of plays out:

CALLER 1: Now as far as the language in Hold Harmless sections here.

CALLER 2: It’s fairly standard language.

CALLER 1: And that’s our problem —

COMPLETELY UNRELATED ANECDOTE GUY: Did I ever tell you guys about the wrestling match I was in in the Phillipines back in 1979?

CALLER 1: What?!  What does that have to do with what we’re talking about?

COMPLETELY UNRELATED ANECDOTE GUY: Well, we’re talking about holds here, right?  Let me tell you, I was working the professional circuit in those days.  Very popular character: Uncle Sam the Hammer.  Patriotic type.  Striped pants.  Red, white and blue outfit.  Top hat.  Although in the Phillipines, the Uncle Sam the Hammer character was a villain.  Anyway, one particularly steamy night in Manila —

CALLER 2: Excuse me, but what does this have to do with the Hold Harmless language?

COMPLETELY UNRELATED ANECDOTE GUY: I’m talking about a hold that wasn’t harmless.  In fact, I’ve problems with regular urination since then.

CALLER 1: Eeeeww!  Get out you.  Hang up on him.

COMPLETELY UNRELATED ANECDOTE GUY: I was at a hanging once.

The Completely Unrelated Anecdote basically is a narcissist. They are staring into every situation and seeing themselves. In the Greek myth of Narcissus, Narcissus was so enamoured of themselves as he stared into his reflection in a pond and then fell in and drown.

Similarly, the best way to manage this person on a conference call is to let them know two things:

1. If they tell one more anecdote, they will be hung up on.
2. You’re not kidding.

They will respond thusly: “Sorry. You know, I worked in the merchant marine once with a guy who had a million stories.”

Once this happens, you will hang up on the person. When they call back in, remind them you weren’t kidding. And that you have one finger on the hangup button on their line.

We now come to the Hello? Is Thing Working? Hello? Gal.

The answer is: Yes. Yes, it’s working. Stop asking that question. We all know you can hear us. Stop pretending. It goes like this:

CALLER 1: Okay, as far as Thursday’s agenda,

HELLO GAL: Hello? Hello?

CALLER 2: Yeah, Denise. We hear you.

HELLO GAL: Is this thing working?

CALLER 1: Yes, it’s working. Now, as far as Thursday–

HELLO GAL: Can you all hear me?

CALLER 2: Yes, we can hear you.

HELLO GAL: I can hear you guys. But can you hear me? Hello?

CALLER 1: YES!  WE CAN HEAR YOU!

HELLO GAL: Gosh, Bob, you don’t have to yell.

CALLER 1: Good. Thursday’s agenda will have–

HELLO GAL: Hello? I think I just lost the connection. Are you all there?

At this point, things are about to turn ugly. What all of you could do is start yelling at her. But what does that get you? Nothing, my friends. Here’s what you all do. Sit perfectly still for a minute, all of you. Nobody moves or makes a sound.

She’ll keep asking if you’re and when you don’t respond, she’ll think she’s lost the call. She’ll hang up and you’re in the clear. You can finish the call without her.