Friday, March 29th, 2013 .

At UberConference we strive to create the best conferencing calling experience ever, and that extends even to the smaller details like the hold music people hear when waiting for a conference call to begin. Hold music may seem more like a necessary evil than an area for innovation, but we view it as another opportunity for us to touch our users in a positive way, and maybe even make their day a little better.

The challenge with any filler music is that everyone has different tastes, so some sort of “elevator music” is usually chosen for these types of waiting-for-a-call scenarios. While this “easy listening” music is intended to be less annoying, the fact that it is heard so often actually makes it more annoying, in some cases. Combine this with the building frustration a person feels when having to wait for others to join a call, and you are left with a pretty sub-optimal user experience.

So how do you choose a default hold music if there isn’t a great option already out there? In UberConference’s case we decided to write our own. Before we launched our co-founder and Head of Design, Alex Cornell, wrote and performed a whole new song, titled “I’m on Hold”, which you can find on SoundCloud. The song has friendly, country sound with a nice little rhythm, and the lyrics have some fun with the actual experience of being on hold and the thoughts that go through people’s heads as they are waiting. Basically it is a little joke intended to lighten up the mood of a person in the common and not-so-fun situation of waiting on others.

Not a week has gone by since we launched UberConference about a year ago  where we don’t see tweets on how much people like the custom hold music. It has turned out to be one of the most popularly tweeted features, and it makes us smile to see these. Thanks to all our users that have taken the time to give it a shout out. As power users of UberConference ourselves, we obviously have heard the song quite a bit, but as we continue to talk to new people on our calls that are experiencing UberConference for the first time, we often hear positive comments on the hold music and are able to appreciate the joke again from a new user’s perspective. It also softens the tension some in cases when we unfortunately are a little late to calls and people have to hear the hold music at all.

We do realize though that different people have different senses of humor and that jokes get old faster for some people than others. One of our first premium features we added back in September of last year was the ability to upload any custom hold music. We now have a new feature for all users to choose between a few default tracks of hold music. The new tracks are called Wonderblues, Light Touch, and Blue. Just go to your profile and select the hold music option you prefer, and you can even have them randomly shuffled if you want to mix it up a little. Check them out and let us know what you think.

Monday, October 22nd, 2012 .

Today only! The first 100 people to follow us and tweet duringFailCon win a whole month of UberConference Pro absolutely free!

Here’s how to win:

1. If you don’t already (and yes, we check) Follow @UberConferenceon Twitter. You must follow @UberConference to win.

2. To enter, tweet: First 100 people to tweet this during #failcon win a month of UberConference Pro FREE! Follow @UberConference then retweet this post http://bit.ly/TKMQR2

Multiple entries are OK! Limit is 3 entries (so you CAN win a pro account for a friend). Be sure to include “Win a month of UberConference Pro! Follow @UberConference then retweet this post (be sure to include #Failcon)” in your tweets.

For example: First 100 people to tweet this during #failcon win a month of UberConference Pro FREE! Follow @UberConference then RT this http://bit.ly/TKMQR2 

About this offer:

Contest only good during the day of October 22, 2012. Only the first 100 people to follow and tweet the specified message, including the hashtag #failcon, win. UberConference will contact the winners by DM on Twitter.

Tuesday, February 18th, 2014 .

A couple of weeks ago, we announced with Google that our teleconferencing product, UberConference, was now integrated with Google Hangouts.  The response we got from that announcement was almost overwhelming.  Our biggest day of new customer signups-ever.

Which is great for us, and we couldn’t be happier or prouder.  But let’s step back a moment and answer the question: why is this a big deal for you?

Well, first of all, UberConference and Google Hangouts are just about perfect matches for one another.  Google Hangouts is a wonderful tool for video conferencing- it’s easy to use, and it works great, provided everyone is sitting in front of a computer that has a video camera, and your internet connection is solid.

But that’s not often the case with real life business calls.  Many times you have callers who are on the road, riding in the back of a cab to the airport, stuck in a hotel room with a bad internet connection or don’t have a webcam immediately available.  Or, frankly, don’t really want to be seen and are in no mood to get dressed at 5 a.m. in Los Angeles for an 8 a.m. conference call with New York.

Enter UberConference.  When you use UberConference with Google Hangouts, you can take the conference call out of the confines of the office and out into the real world where you, your coworkers and your customers are living and working and doing business.
Plus, UberConference allows you to join a Google Hangout without a webcam.  Or at least without turning on your webcam.

Then there’s the size of your conference calls.  Google Hangouts is limited to 15 participants.  By integrating with UberConference, that conference call can now add in another 100 participants.

The UberConference integration with Google Hangouts, however, was only part of the announcement.  At the same time Google also announced its Google Chromebox for meetings.

For small to medium-sized businesses, what’s not to love about this product?  Up until now, if your company did regular video conferencing, you were spending at least $10,000 on hardware for a video conferencing system.

What’s your investment cost with Google Chromebox for meetings?  About $1,500.  The Chromebox hardware package, which includes UberConference, is just under $1,000.  Buy yourself an HD TV for another $500, and you’re set.  You’ve got a complete video conferencing system for a fraction of the cost of existing systems.

And this is just the beginning of innovative, low-cost products we’re going to be rolling out for you.  Stay tuned.

Monday, July 21st, 2014 .

Being outside of the US shouldn’t limit your ability to have a great conference call.

In order to make UberConference more accessible for our Pro users overseas, we’ve just added an international dial-in number for the Republic of Korea.

Want to know more about international calling with UberConference Pro?

1. Check our supported countries and phone numbers.
2. Dial your local access code.
3. Enter the U.S conference call number followed by #.
4. You’re in.

Simple as that.

Is your country not featured yet? You can still join an UberConference in your Chrome browser using WebRTC.

(Some country restrictions apply).

Monday, April 29th, 2013 .

It’s always a pleasure to speak at local events hosted by prestigious organizations such as Silicon Valley Bank, so we were pleased when Craig was invited to present at their 2013 CEO Summit on the topic: BE BOLD. Craig’s own experiences at Dialpad, Yahoo, GrandCentral and Google certainly informed his presentation but he reached further back in history to examples that resonate with us today from the likes of Helen Keller and Teddy Roosevelt.