Monday, November 12th, 2012 .

As avid users of Google Apps, we at ÜberConference are proud to be silver sponsors of gSocial 2.0, the largest independent event for resellers and independent software vendors that offer Google Apps solutions for business and enterprise customers. The event is this November 12-13 in Sunnyvale, CA, and offers a number of sessions and opportunities for sharing best practices and networking with others in the Google Apps channel partner community.   If you are at the event, we’d love to meet you. ÜberConference will be there both days, and will also have some round table sessions for demos and general discussions from 3:15 – 4:15 on the second day.

ÜberConference is conference calling done right. We make it easy to join phone conferences without having to enter a PIN,  see who is in the call and who is speaking, and run calls smoothly with powerful call management features.  Led by Craig Walker, the founder of GrandCentral and Google Voice, the team includes other past members of the Google Voice team, and has deep experience in developing innovative telephony features at scale.  Winner of TechCrunch Disrupt NY 2012, ÜberConference has received rave reviews in the press for its innovative approach to conference calls.  The company is backed by top-tier investors, Andreessen Horowitz and Google Ventures, and has raised $18 million.

Our ÜberConference Google Apps integration launched on October 24, and is currently first among the Top New Apps in the Google Apps Marketplace.  The app makes it easy for anyone in a Google Apps domain to sign up and login to ÜberConference from the Google Apps “More” menu in the title bar. It also automatically syncs Google contacts with ÜberConference contacts when users sign up, so all the social caller ID and PIN-less dial in features of ÜberConference are ready to go.

With the launch of ÜberConference Business this past week, setting up and managing conference calls across a business is even easier.  An UberConference Business account lets you sign up multiple accounts at once and assign accounts to users by sending out email invites or distributing a unique link.  Its simple to add and remove users, just like you’d do with Gmail and Google Apps, and management of billing and accounts is all in one place.

Wednesday, April 9th, 2014 .

Webby_LogoHelp UberConference win a People’s Voice Award!

UberConference has been nominated for Best Mobile Productivity App in The Webby Awards. To be a Finalist our content, structure, navigation, visual design, functionality, interactivity, and overall product experience was assessed.

This year, The 18th Annual Webby Awards received 12,000 entries from all 50 US states and over 60 countries worldwide. We are so pleased to be in such great company and send the best to all nominees!

Wednesday, October 31st, 2012 .

How to Network Like a Boss – Cass Phillips, San Francisco’s event queen, gives us some great tips on how to command a crowd on the first UberCast

So we’ve gone and started an UberConference podcast. We call it the UberCast. Using the power of our technology, we’ll interview some of the best and brightest minds in business to help you go about yours. First up is a name widely known in any Silicon Valley startup circle, Cass Phillips. 

You wouldn’t know it if you saw her in action, but Cass Phillips, owner of the popular event blog Web Wallflower, is actually an introvert. This can be a crippling trait for any business owner who needs to reach the right people at networking conferences. Lucky for you, she shares all her insider secrets on how to talk to anyone, become an influencer and connect with the crowd at any event.

Key Networking Tips:

  • People love to talk so really try to listen.
  • Add to the conversation with insight. Challenge the person you are having a conversation with. Be authentic!
  • Learn to be excited for others.
  • Carry an empty glass with you in case you need to duck out of a stale or unproductive convo.
  • Be honest, but only if you feel brave. If you are not truly interested in what the person has to say it’s okay to let them know you are not the right person to talk to. You can also politely offer to keep your eyes and ears open for someone they would want to connect to.

Links mentioned in the podcast:

Wednesday, November 19th, 2014 .

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We’re huge fans of WebRTC at Switch Communications–it’s used in both of our products.  One reason we love it (among many) is for the high-quality audio it provides for our customers. Using the Opus codec to transmit sound, and in our case — voice, over the Internet, WebRTC gives both Switch.co and UberConference crystal clear audio with very little delay.

In the spirit of the WebRTC Conference happening in San Jose this week, today’s post will cover what the Opus codec actually is and why we’re excited to be able to use it in our web communication products.

 

What is the Opus codec?

A codec is what translates sounds into digital data and carries it across the network to make voice over IP work. The Opus codec, in particular, is a totally open, free, and versatile audio codec, designed for speech and music transmission over the Internet. Compared to other codecs out there, Opus has the ability to adapt to available bandwidth for highest possible quality audio with low delay. Developers can use it under liberal, royalty-free licenses, making it accessible at little to no cost and easy to implement into other internet applications.

 

What Opus does for Switch.co and UberConference

When building Switch.co and UberConference, our priority was to improve the current state of business phone calls and create the best possible experience for our users. Part of this meant implementing WebRTC into our products for rich sound and high-quality calls through the browser. Opus gives us the opportunity to communicate over the Internet in real-time with superior quality, regardless of the type of network link our customers are using. We no longer need to know whether the customer’s network will support wideband audio or only narrow band. The Opus codec will determine the optimal bandwidth and fidelity settings based on the network path and continually adjust in real time. This flexibility makes it easy for us to still have high-quality business calls away from our desk and on our personal devices.
Going to the WebRTC Conference and Expo this week? Check out our CEO Craig Walker’s keynote on how WebRTC opens doors for new capabilities and offers on Thursday at 10am.

Monday, June 30th, 2014 .

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“I will only sell coffee less than 48 hours out of the roaster to my customers, so they may enjoy coffee at its peak of flavor. I will only use the finest, most delicious, and responsibly sourced beans.” -James Freeman, Blue Bottle CEO

Blue Bottle has grown into a network of cafes, wholesale partners, an espresso cart, and some vintage German coffee roasters. With more than 300 employees and locations in The Bay Area, Los Angeles, New York City and now, Tokyo, the growing business needed a seamless way to stay connected.

Blue Bottle’s CFO, David Bowman discovered UberConference when he dialed into his first call without a PIN number–he’s been a loyal user ever since. Bowman not only handles the company’s finances, but also has some responsibility for IT (what software the com- pany invests in and services it) as well as managing the company’s eCommerce site.

UberConference Makes Acquisitions Easier

UberConference made things especially easy for the Blue Bottle team during the acquisitions of both Tonx and Handsome Coffee in Los Angeles. Bowman was constantly on the phone with lawyers on the other side going back and forth with paperwork. He found these calls were effective and specific features of UberConference had a strong advantage over his previous service, freeconferencecall.com. There were two features of UberConference that Bowman clearly preferred up front.

First, was that UberConference gave a much more professional impression. “Tactically, I hated hearing, ‘Thank you for calling freeconferencecall.com,’” he said. “Secondly, I like the ease of dialing in with UberConference–no long PIN code to remember. The annoyance of dialing in was eliminated, and that’s actually a huge deal for us.”

UberConference Helps Connect a Spread Out Team

With a geographically spread out staff, much of David’s week involves checking in over conference calls. Each major Blue Bottle department has an UberConference line, and UberConference provides a quick way for everyone to dial into meetings. Keeping connected from The Bay Area to Tokyo can be a challenge, but UberConference has elim- inated that communication barrier.

“I love using UberConference with Google Hangouts–the controls in the sidebar are useful when monitoring large calls. There have been a couple of times where our founder has led a call to announce something, and in that case there are 50-80 people joining. When that happens, I’m able to look over everyone and mute those who need to be muted to keep the call running smoothly.”

Other factors Bowman cited were UberConference’s reasonable pricing, the integrations with Google Apps, and the thoughtfulness behind its user experience. “It’s a really solid product,” he concluded.

Read more about Blue Bottle Coffee and our other customer profiles, here.