Wednesday, December 18th, 2013 .

UberConference is shortlisted for the second year in the row at The Cloud Awards! This year UberConference is being considered for Most Promising Start-Up and Web Services Excellence.

Identifying and celebrating excellence in the field of cloud computing, the cloud computing awards program encourages entries from across the entire globe – the US, Canada, Australasia and EMEA regions. UberConference is proud to be considered a global leader in the telecommunications industry and start-up community.

Winners will be chosen and announced on January 28, 2014. We would like to extend the best of luck to all nominated!

 

Tuesday, April 1st, 2014 .

“Man is by nature a social animal; an individual who is unsocial naturally and not accidentally is either beneath our notice or more than human. Society is something that precedes the individual. Anyone who either cannot lead the common life or is so self-sufficient as not to need to, and therefore does not partake of society, is either a beast or a god. ” –Aristotle, “The Politics”

When you sit down and think about it, many of the greatest accomplishments of the human race are collaborative efforts. The cathedrals of medieval France. MGM musicals like “Singing in the Rain” or “Royal Wedding”. Democracy. The Renaissance. A double double cheeseburger with fries from In ‘N Out Burger.

These are things that could only have been created by a group effort – human beings working together.

Why?  Because we are, as Aristotle observed more than 2,300 years ago, social animals. We live a common life together.

So if we live a common life together and are, at heart, social animals; why do so many teleconferences not work? What, exactly, causes them to be disappointing? I think I can confidently state that it is not because we are either beasts nor gods.

What causes many teleconferences to fail is a combination of inefficient technology and basic human politeness. These are what I call “the pain points of teleconferencing.” And they are solvable problems.

1. Set an agenda. Stick to it.

Unless the teleconference is between NFL owners, nobody gets to talk about the Super Bowl.

Before your next teleconference, send out an agenda to everyone. These are the items we will be discussing, and this is the order in which we’ll be discussing them. People are busy, and while your teleconference may in fact be the most important part of their work day, it is not the only part of their work day. Nothing kills a teleconference quicker than desultory talk about the weather, the latest flu outbreak or last night’s episode of Grey’s Anatomy. We all have other things to do today besides chit-chat right now. Stay on point, stick to the agenda, finish the call.

2. People are going to arrive late. Deal with it.

It’s just going to happen: people are going to show up late. They’ll have a million good reasons. We don’t need to hear them. We also don’t need to recap what’s been discussed already.

Think of it this way: somebody shows up late to Mass. The priest doesn’t stop the proceedings, introduce everyone, and then recap what’s happened so far. No. If you show up late, you check where in the liturgy (agenda) we are, listen in and catch up on your own.

There’s no reason a teleconference can’t operate that way either.

3. Use technology that works.

Teleconferencing technology should do the following:

— allow automatic sharing of documents during the call

— visual identification of who is speaking and participating

— late entrants can join without interrupting — or stopping — the call

If your teleconferencing system can’t do these things, your calls are going to be less effective, more painful for the callers, and, ultimately less collaborative.

We’re human beings. We’re social animals. We’re working on a problem together. Any technology you are using that disrupts collaborative work is anti-social and goes counter to who we are in our essence.

Friday, November 15th, 2013 .

Dreamforce, Salesforce.com’s annual conference and celebration, is just around the corner.  We’re excited to be an official sponsor, previewingUberConference integration with Salesforce.Our Salesforce App, still in development, will make your meetings more productive, and save tons of time by allowing you to set up and manage conference calls from within Salesforce.Your team will be able to:

-Schedule conference calls with their Salesforce contacts
-See Salesforce and LinkedIn profile information within UberConference
-See a history of UberConference calls within Chatter, Contacts and Leads

Please stop by our booth (N2221) at Dreamforce. We’d love to meet you and show off our Salesforce integration.

Thursday, March 20th, 2014 .

UberConference is proud to deliver a brand new way to connect. Everything you love about UberConference 2.0 is now available on your iPhone®. The app for iPhone features all of the great new tools available on desktop and Android in a complete toolkit.

Enjoy no PINs if you’re hosting the call and, in Pro, eliminate them altogether for every caller. The Apple interface has a brand new design that makes it easier than ever to organize your calls on the go. New security features allow you to also lock calls from your phone (once all your participants are in) by pressing ## on your phone. Our trial-mode has no sign-up and basic service is always free. Simplify your mobile experience.

Apple fans REJOICE!

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Friday, February 14th, 2014 .

You know how every so often you get roped into dealing with something that you really don’t want to be involved with?  I’m not talking something life-threatening like the Ebola Virus or listening to your uncle from Wisconsin lecture you about religion while you’re stuck in a car with him going to a funeral.

No, I’m talking about the modest little peeves of modern life, the ones that really get under your skin.

For instance, you’re sitting in the cafeteria at work, and a nice conversation is going on about the Academy Awards or the California drought or something interesting like that and then some wisenheimer in the group says this: “Hey, did you see that Justin Bieber got arrested?”

Oh, boy, here we go.  Next thing you know all ten of you are talking about Justin Bieber.  Including you.  You’re stuck.  Everyone has their views and all of a sudden you find yourself  saying you blame his father because you were reading on TMZ.com that he was there in the nightclub that night and also was involved in setting up blocking off the street so that Justin and his friend could have their idiotic drag race and then somebody says, ‘well, that’s not what I heard’ and then you have defend your sources on this topic and bam!  Fifteen minutes have gone by and it’s time to return to your desk.  As you sit down you realize that the fifteen minutes you spent talking about Justin Bieber makes your teeth hurt.

And don’t think you’re alone.  Look what happened to esteemed broadcast journalist Andrea Mitchell during a discussion the other day on the NSA.  There was breaking Justin Bieber news.  Look at the pain on her face.  It’s heartbreaking, and it’s happened to you, too.

This is roughly where I rank teleconference PINs: right up there with a group discussion of Justin Bieber.  They’re both just hellishly painful, unnecessarily pointless, and yet, somehow completely inescapable.

You’re part of a design team that has several remote participants (including you) and it’s time for the weekly teleconference.  You dial into the teleconference system and they give you a PIN number you have to use to participate.  The computer-generated voice rattles off twelve completely random digits.  You’re writing them down:

8-9-5-8-1-3… oh, man, your pen stopped working.

Try it again.

8-9-5-8-1-3-8-9… the woman at the desk next to you just got a delivery of a dozen roses from her new boyfriend and she is squealing with happiness.

All right, let’s give this one more try.

Okay, you write: 8-9-5-8-1-3-8-9-4-9-7-5

Whew.  Got it.  That only took six hours.

Time to key it into your phone.  8-9-5-8-1-… wait, is that a 3 or a 5 I wrote down?  Call back and get the PIN all over again.  Yes, it was a 3.

And on it goes.

That’s why UberConference doesn’t use PINs.  You go to the website, log in, find your conference and click.  Voila.  Everyone’s there, you can see who’s there, and you’re ready to go.  It’s beautiful.  This is gonna go great, you think to yourself.

And then the person running the conference call says: “Hey, everybody, welcome to the call.  Before we get started, did you see that Justin Bieber was arrested?”

ARRRGGHH.