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Dreamforce, Salesforce.com’s annual conference and celebration, is just around the corner. We’re excited to be an official sponsor, previewingUberConference integration with Salesforce.Our Salesforce App, still in development, will make your meetings more productive, and save tons of time by allowing you to set up and manage conference calls from within Salesforce.Your team will be able to:
-Schedule conference calls with their Salesforce contacts
-See Salesforce and LinkedIn profile information within UberConference
-See a history of UberConference calls within Chatter, Contacts and Leads
Please stop by our booth (N2221) at Dreamforce. We’d love to meet you and show off our Salesforce integration.
We do our best to listen to feedback from our customers, and we’ve been hearing quite a few requests to give UberConference organizers the ability to choose who receives the summary emails sent after each conference call.
We originally implemented this feature to give meetings more context. The summary emails contain links to any shared documents or recordings, correlating with meeting notes for reference. They also include interesting stats, like who was there and who talked the most and the least.
If UberConference Pro and Business organizers would rather not have the email summaries sent to every participant after the conference ends, they now have the ability to manage that in their settings.
To specify who should receive the conference summaries, go to uberconference.com/settings (when logged in), and scroll all the way down to the “Notification Preferences” section. Under “Call Summary,” you will see the option to disable or enable the conference call summary for participants or for yourself. Don’t forget to click on the “Save Changes” button on the bottom of the page.
We’re continuously trying to make Business features more robust for our customers, and disabling call summary emails is just one of the many ways you can customize your conference calls with UberConference Business. Business users also get advanced features like custom hold music, up to 100 callers, dial out to add guests to call, local conference phone numbers, and more.
UberConference Free users still maintain control over the summary emails for themselves.
Follow us on Twitter to stay in the loop on all things UberConference! @uberconference
“I will only sell coffee less than 48 hours out of the roaster to my customers, so they may enjoy coffee at its peak of flavor. I will only use the finest, most delicious, and responsibly sourced beans.” -James Freeman, Blue Bottle CEO
Blue Bottle has grown into a network of cafes, wholesale partners, an espresso cart, and some vintage German coffee roasters. With more than 300 employees and locations in The Bay Area, Los Angeles, New York City and now, Tokyo, the growing business needed a seamless way to stay connected.
Blue Bottle’s CFO, David Bowman discovered UberConference when he dialed into his first call without a PIN number–he’s been a loyal user ever since. Bowman not only handles the company’s finances, but also has some responsibility for IT (what software the com- pany invests in and services it) as well as managing the company’s eCommerce site.
UberConference Makes Acquisitions Easier
UberConference made things especially easy for the Blue Bottle team during the acquisitions of both Tonx and Handsome Coffee in Los Angeles. Bowman was constantly on the phone with lawyers on the other side going back and forth with paperwork. He found these calls were effective and specific features of UberConference had a strong advantage over his previous service, freeconferencecall.com. There were two features of UberConference that Bowman clearly preferred up front.
First, was that UberConference gave a much more professional impression. “Tactically, I hated hearing, ‘Thank you for calling freeconferencecall.com,’” he said. “Secondly, I like the ease of dialing in with UberConference–no long PIN code to remember. The annoyance of dialing in was eliminated, and that’s actually a huge deal for us.”
UberConference Helps Connect a Spread Out Team
With a geographically spread out staff, much of David’s week involves checking in over conference calls. Each major Blue Bottle department has an UberConference line, and UberConference provides a quick way for everyone to dial into meetings. Keeping connected from The Bay Area to Tokyo can be a challenge, but UberConference has elim- inated that communication barrier.
“I love using UberConference with Google Hangouts–the controls in the sidebar are useful when monitoring large calls. There have been a couple of times where our founder has led a call to announce something, and in that case there are 50-80 people joining. When that happens, I’m able to look over everyone and mute those who need to be muted to keep the call running smoothly.”
Other factors Bowman cited were UberConference’s reasonable pricing, the integrations with Google Apps, and the thoughtfulness behind its user experience. “It’s a really solid product,” he concluded.
Read more about Blue Bottle Coffee and our other customer profiles, here.