UberConference is excited to accept TMC’s 2014 Internet Telephony Excellence Award. This is the third year UberConference has won this award and we are honored to be recognized as an innovator in the telephony industry. The award came after a successful week at the ITEXPO West event where our CEO, Craig Walker, was a featured guest on the OTT and UC: The Future of the Telephone Number panel.
Walker also had the opportunity to sit down with Erik Linask, the Group Editorial Director of TMC to discuss UberConference’s role in disrupting the traditional conferencing space. “The funny thing is the things that are frustrating to users haven’t changed in 30 years. It’s dialing some ridiculous access code to get into your call and not knowing who’s in the room when you’re on the call,” said Walker.
“A lot of conference call providers used to give you a wallet card to remember their features. The truth is nobody used these features because nobody remembered to pull out the card. At UberConference, we wanted to change all that. No PINs. No access codes. You just dial a number and you’re on the call. We give you a web address where you can see who’s on the call.”
Another important topic of discussion was catering to the remote workforce with more robust telephony tools. UberConference’s audio heavy interface addresses that challenge with great ease. “Even though conference calling has been around forever, 80% of conference minutes are audio only. If you’re going to have more and more remote people doing it, it’s got to be easier for the remote worker.”