Monday, September 22nd, 2014 .

Jeanne DeWitt

We would like to extend a warm welcome to our new Chief Revenue Officer, Jeanne DeWitt. Jeanne comes to our team with extensive enterprise sales experience as the former Director of Google Apps SMB Sales for North & Latin America. At UberConference, Jeanne will oversee the marketing and sales departments, developing the overall go-to-market plan and growth strategy.

DeWitt joins UberConference following more than ten years with Google where she ran new business acquisition sales teams, as well as direct and channel sales in both the North & Latin America and the Japan & Asia Pacific regions.

DeWitt’s post in the Harvard Business Review today is especially pertinent entitled “5 Tips for New Team Leaders”. Her five tips summarized:

Over-communicate. Be as open and transparent about what you’re thinking as quickly as possible.

Ask questions. Being genuinely excited about the opportunity to learn and understand what’s going on within the company builds credibility, and generally makes you more approachable.

Figure out what people really want to do. It’s often the case that the role the individual is in today isn’t necessarily fully utilizing their skills or motivating them to be their absolute best.

Get your hands dirty. Spend time doing the work that your team actually does.

Be decisive. Once you have a good lay of the land, explicitly lay out your vision and then plan to start moving toward it.

To read the full piece, visit today’s Harvard Business Review. We are very excited to welcome Jeanne to this pivotal role at UberConference!

Thursday, September 18th, 2014 .

At UberConference, we’re constantly looking for ways to integrate with the way you work. One of our most popular requests has been to provide a tool for our customers who use Microsoft Office for their primary work communication.

Our team is pleased to announce the brand new Add-In for Outlook. Adding to our existing suite of integrations, now Microsoft Outlook users are able to organize, schedule and create calls from within the Outlook application.

“UberConference for Outlook Add-In has made organizing meetings a breeze with the new one click to add option. This simple frictionless user experience makes a huge difference when scheduling multiple conference calls in a week,” says Ken Snyder, Practice Lead-Collaboration at CDW. “It just works — and that makes all the difference.”

Simply download the Outlook plugin, login to UberConference from within Outlook, and easily set up your conferences.  Structure and organize your calls from the calendar, a new email, or the UberConference client.

This integration works with Outlook for Windows 7+, 2013, or 2010.

uberconference-ways-to-connect

Tuesday, September 16th, 2014 .

 

UberConference has received top honors at two prestigious awards this week. Our team is very grateful for the recognition and quality feedback from our users. We received a Bronze Award in the category of Best Everyday Utility at the User Experience Awards and Silver at the American Business Awards – Telecommunication Company of the Year.

The Stevie American Business Awards are the world’s premier business awards, created to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. More than 3,300 entries were submitted to The 2014 American Business Awards and more than 240 executives nationwide participated in judging to determine this year’s Gold, Silver and Bronze Stevie Award winners.

The UXies are the premier awards for exceptional experience and inspire all technologists to create elegant, human-centered products that solve real customer problems by showcasing next-generation digital products, honoring and celebrating with the most talented UX innovators and highlighting exceptional UX best practices. Our very own Jerome Tave explains the design theory that went into creating UberConference:

This adds to the growing list of awards our team has been fortunate to receive this year. We are excited for what lies ahead and appreciate the kind recognition. Congratulations to all winners and nominees!

Wednesday, September 10th, 2014 .

CanadianNumber

We are always looking for new ways to enhance the calling experience for our international customers. We’re pleased today to announce the award-winning experience we offer in the US is now available in our second largest international market, Canada.

“Canadian customers have a fully featured conferencing tool, complete with screen sharing and document sharing, and can look that much more professional with Canadian area codes attached to their designated UberConference lines”, said our CEO and co-founder, Craig Walker.

When you sign up for an UberConference Pro account, you’ll now see Canadian area codes available to set for your local number. Stay tuned, there’s even more cities to come:

City Area Code
Toronto 647
Montreal 438
Calgary 587
Edmonton 587
Ottawa 613
Winnipeg 204
Vancouver 604
Quebec 581
Hamilton 289
Waterdown 289
Brampton 289
Waterloo 226
Pont-Viau 450
London 226
Victoria 778

“There is no other service here in Canada that even approximates what UberConference does,” said Elise Aymer of EN Consulting in Toronto. “Other conference call services are prohibitively expensive especially for small business and communication groups. I am very pleased with the service so far.”

As always, you can dial-in to join an UberConference call from over 40 countries. Anyone around the world, in any country, can also join an UberConference call through their Chrome browser for free. Test to see if your computer can accept calls here.

Tuesday, September 2nd, 2014 .

ITExcell_logo_07

UberConference is excited to accept TMC’s 2014 Internet Telephony Excellence Award. This is the third year UberConference has won this award and we are honored to be recognized as an innovator in the telephony industry. The award came after a successful week at the ITEXPO West event where our CEO, Craig Walker, was a featured guest on the OTT and UC: The Future of the Telephone Number panel.

Walker also had the opportunity to sit down with Erik Linask, the Group Editorial Director of TMC to discuss UberConference’s role in disrupting the traditional conferencing space. “The funny thing is the things that are frustrating to users haven’t changed in 30 years. It’s dialing some ridiculous access code to get into your call and not knowing who’s in the room when you’re on the call,” said Walker.

“A lot of conference call providers used to give you a wallet card to remember their features. The truth is nobody used these features because nobody remembered to pull out the card. At UberConference, we wanted to change all that. No PINs. No access codes. You just dial a number and you’re on the call. We give you a web address where you can see who’s on the call.”

Another important topic of discussion was catering to the remote workforce with more robust telephony tools. UberConference’s audio heavy interface addresses that challenge with great ease. “Even though conference calling has been around forever, 80% of conference minutes are audio only. If you’re going to have more and more remote people doing it, it’s got to be easier for the remote worker.”