Monday, June 30th, 2014 .

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“I will only sell coffee less than 48 hours out of the roaster to my customers, so they may enjoy coffee at its peak of flavor. I will only use the finest, most delicious, and responsibly sourced beans.” -James Freeman, Blue Bottle CEO

Blue Bottle has grown into a network of cafes, wholesale partners, an espresso cart, and some vintage German coffee roasters. With more than 300 employees and locations in The Bay Area, Los Angeles, New York City and now, Tokyo, the growing business needed a seamless way to stay connected.

Blue Bottle’s CFO, David Bowman discovered UberConference when he dialed into his first call without a PIN number–he’s been a loyal user ever since. Bowman not only handles the company’s finances, but also has some responsibility for IT (what software the com- pany invests in and services it) as well as managing the company’s eCommerce site.

UberConference Makes Acquisitions Easier

UberConference made things especially easy for the Blue Bottle team during the acquisitions of both Tonx and Handsome Coffee in Los Angeles. Bowman was constantly on the phone with lawyers on the other side going back and forth with paperwork. He found these calls were effective and specific features of UberConference had a strong advantage over his previous service, freeconferencecall.com. There were two features of UberConference that Bowman clearly preferred up front.

First, was that UberConference gave a much more professional impression. “Tactically, I hated hearing, ‘Thank you for calling freeconferencecall.com,’” he said. “Secondly, I like the ease of dialing in with UberConference–no long PIN code to remember. The annoyance of dialing in was eliminated, and that’s actually a huge deal for us.”

UberConference Helps Connect a Spread Out Team

With a geographically spread out staff, much of David’s week involves checking in over conference calls. Each major Blue Bottle department has an UberConference line, and UberConference provides a quick way for everyone to dial into meetings. Keeping connected from The Bay Area to Tokyo can be a challenge, but UberConference has elim- inated that communication barrier.

“I love using UberConference with Google Hangouts–the controls in the sidebar are useful when monitoring large calls. There have been a couple of times where our founder has led a call to announce something, and in that case there are 50-80 people joining. When that happens, I’m able to look over everyone and mute those who need to be muted to keep the call running smoothly.”

Other factors Bowman cited were UberConference’s reasonable pricing, the integrations with Google Apps, and the thoughtfulness behind its user experience. “It’s a really solid product,” he concluded.

Read more about Blue Bottle Coffee and our other customer profiles, here.

Monday, June 23rd, 2014 .

Last Thursday, members of the UberConference team traveled to New York for Pepcom’s annual summer showcase, Digital Experience. At the event, the team demoed UberConference to the more than 350 journalists and analysts in attendance.

A large number of the attendees noted that they already use UberConference (especially using the call recording feature for interviews).

Digital Experience also gave the opportunity to introduce UberConference to people who hadn’t used the service before. Future users were eager to try out the mobile app (on Android and iOS) and also to use screensharing.

Thanks to Pepcom for welcoming us and to all of the attendees for stopping by our booth.

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Wednesday, June 18th, 2014 .

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UberConference is a proud sponsor of this year’s Admin Training Week. Join Vincent Paquet, VP Product, on Thursday, June 19 @ 11AM ET to discuss “Leveraging Google+ and Hangouts”. Vincent will cover how you can best make use of Google Apps with UberConference. Topics will include all our integrations with Google Apps including:

Google Hangouts: connect by phone with an UberConference phone number
Google Apps Marketplace: Receive meeting reminders from your desktop
Google Drive: share and edit files in UberConference
Google Chrome: start instant calls from anywhere in your browser

Last year’s Admin Training Week brought in an audience of 3,000 admins, and that number is expected to double for the Summer ’14 event. Visit the Google Gooru Admin Training Week website for more information on the agenda, presenters and more.

Thursday, June 12th, 2014 .

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“Our objective is to amplify market awareness of third-party applications that extend the value of the Salesforce platform. Solutions add value, increase productivity, and improve the usability of the Salesforce apps we all know and love.”

UberConference is pleased to join the first coalition for the Salesforce AppExchange called the Cloud Collective. The nine SaaS providers that formed this coalition are doing so to strengthen the Salesforce ecosystem and increase awareness of apps available to Salesforce users. The goal is to streamline the Salesforce experience and improve integrated workflow.

To keep informed about the future of the collective, please sign up for updates here.

Tuesday, June 10th, 2014 .

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We are excited to announce that we are one of the first Google Apps Premier Technology Partners. This builds upon our existing integrations with document sharing in Google Drive, integrating video conferencing through Google Hangouts, and in-browser calls through Google Chrome. The program will offer our team additional product, technical, marketing, sales, program, relationship, and support benefits to bring UberConference to more people.

 

Our team is excited to build even more integrated solutions with Google Apps services. Our customer base has been integral in utilizing the tools we have built to work seamlessly with Google Apps. The Weather Company uses our Google Drive integration daily. Ferrazzi Greenlight saves 15 minutes every meeting by driving more productive calls through Google Hangouts. The Chrome and Gmail integrations make it easy for AdRoll advertisers to click on any email or phone number and initiate a conference call.
We are looking forward to offering new product features in the Google Apps Marketplace and continuing to work with Google to bring richer solutions to more users everywhere.