Telecom technology review company Software Advice, recently put together a list of key findings regarding the way that employees utilize video and teleconferencing in the modern workplace. They spoke to over 389 workers on how they do remote meetings and what features and services they prefer.
Let’s break down the three key findings from the report:
1) Most employees surveyed used both audio and videoconferencing, with 39 percent relying “mostly” on audio conferencing and 31 percent using both equally.
While videoconferencing is growing in popularity, we at UberConference believe that sharing can be done in a mutlitude of ways. While facial features and body language are an important component of video conferences, having a clear audio connection is the only way they can truly work.
2) Employees preferred videoconferencing for training and customer support contexts, and preferred audio conferencing for internal communications.
Our very own Hugo Romano, product manager for UberConference, was featured in the article explaining: “If you’re meeting a person for the first time, you need to see body language to understand how she or he communicates.” This is especially true when trying to walk someone through a product demonstration or support inquiry.
3) Employees liked the ease of setup that audio conferencing provides, while they liked the ability to read body language through videoconferencing.