Thursday, March 12th, 2015 .

Back in October, Firespotter Labs became Switch Communications, and we launched our second voice product, Switch—the cloud-based phone system for Google Apps users.

With a team deeply-rooted in telecommunications (our CEO Craig Walker founded both Google Voice and Yahoo! Voice), we launched Switch Communications to get back to what we love doing: building scalable voice products for the the modern worker.

Starting today, we’re moving our UberConference content over to the Switch Communications blog. Don’t worry, UberConference isn’t going anywhere, we just think it makes sense to talk about Switch and UberConference together as two amazing unified communications products that help us better connect when and where we work best.



We look forward to sharing more awesome updates— from customer stories, product news, and helpful tips on how to make the most of Switch and UberConference.

Head on over and check out our first UberConference post about our customer, Mapbox.

Wednesday, December 3rd, 2014 .

Let us know how we can make UberConference a better product for you and your team.

In addition to providing great support, we’re now offering a way for you to directly impact the future of UberConference. Just go to our Zendesk portal and select Feature Requests. From there, please give us a detailed brief of what you’d like to see next. We’ll be sure to keep you in the loop.

We’re excited to see what ideas you have and how we can continue to innovate for your team.

Support Forum

Wednesday, November 19th, 2014 .


We’re huge fans of WebRTC at Switch Communications–it’s used in both of our products.  One reason we love it (among many) is for the high-quality audio it provides for our customers. Using the Opus codec to transmit sound, and in our case — voice, over the Internet, WebRTC gives both and UberConference crystal clear audio with very little delay.

In the spirit of the WebRTC Conference happening in San Jose this week, today’s post will cover what the Opus codec actually is and why we’re excited to be able to use it in our web communication products.


What is the Opus codec?

A codec is what translates sounds into digital data and carries it across the network to make voice over IP work. The Opus codec, in particular, is a totally open, free, and versatile audio codec, designed for speech and music transmission over the Internet. Compared to other codecs out there, Opus has the ability to adapt to available bandwidth for highest possible quality audio with low delay. Developers can use it under liberal, royalty-free licenses, making it accessible at little to no cost and easy to implement into other internet applications.


What Opus does for and UberConference

When building and UberConference, our priority was to improve the current state of business phone calls and create the best possible experience for our users. Part of this meant implementing WebRTC into our products for rich sound and high-quality calls through the browser. Opus gives us the opportunity to communicate over the Internet in real-time with superior quality, regardless of the type of network link our customers are using. We no longer need to know whether the customer’s network will support wideband audio or only narrow band. The Opus codec will determine the optimal bandwidth and fidelity settings based on the network path and continually adjust in real time. This flexibility makes it easy for us to still have high-quality business calls away from our desk and on our personal devices.
Going to the WebRTC Conference and Expo this week? Check out our CEO Craig Walker’s keynote on how WebRTC opens doors for new capabilities and offers on Thursday at 10am.

Tuesday, November 18th, 2014 .


UberConference is proud to be offered as a part of Sprint’s Google Apps for Work package. Now, Sprint business customers can optimize their Google Apps experience with robust conferencing features offered by UberConference. This builds on Sprint’s mobile-centric solution of Google Apps for Work, which is part of the as-a-service portfolio, OfficeFuelTM from Sprint Business.

“Sprint is committed to building a comprehensive mobile-centric Google Apps for Work offer and adding UberConference to our portfolio of value-added services helps us achieve that goal,” said Mike Fitz, vice president of business solution commercialization, Sprint Business. “Businesses will benefit from our combination of aggressive wireless pricing plans and robust cloud-based collaboration tools that help businesses remove obstacles for their employees and encourage them to work better together.”

Sprint offers a robust package in their Google Apps for Work suite. In addition to the great conferencing features offered by UberConference, Sprint for Business users get Carefree Cloud to help companies roll out these new products seamlessly within their company. Sprint for Business customers get 24/7 admins and end user support for both Google Apps for Work and UberConference.

In addition to their strong mobile assistance program, Sprint includes single sign-on and domain services. We look forward to hearing how the tools offered by UberConference and Sprint help make your meetings more productive.

Be sure to let us know how you’re using @UberConference in conjunction with @Sprint!

Wednesday, November 12th, 2014 .

We’ve heard a lot of requests from developers who are interested in integrating with UberConference, and we’re excited to announce that the UberConference API is finally available in a closed beta!

There are so many awesome productivity tools out there, and integrating them with quick and simple UberConference conference calls can make our workdays that much more efficient. We’re officially beginning to accept API integration requests, starting with our first integration with

2014-02-25-kato-mark-type-horiz is a powerful, free chat and messaging app designed for business. Kato allows users to chat, share files and communicate across internal and external teams. While provides fast team communication, sometimes conversations need to be taken from a chat room to a conference call.

To solve this, built UberConference into the product so users can instantly connect to a conference call, share their screen, or collaborate on files directly from their chat room. With this integration, two awesome products have come together for an integrated team communication experience.

Here’s how it works:

katoimuberconferenceAfter starting the conference, a message similar to this one will appear in the room:

Screen Shot 2014-11-12 at 10.55.24 AM

Clicking on the link in the message or dialing the number will guide everyone directly to the conference.


If you’d like to get access and build an UberConference integration, we’d love to hear from you! You can email us at with your integration idea and company details.